Resume

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Eric Sizemore
175 Hilltop Drive Apt. 4
Corbin, Kentucky 40701
Phone: (606) 258-8811
Email: admin(@)secondversion(.)com, esizemore(@)email(.)phoenix(.)edu



OBJECTIVE
To locate employment within the Customer Service and/or Programming field where I can utilize my skills with a company that is of high-caliber in their standards, service, and reputation.

SUMMARY OF QUALIFICATIONS

  • Dedicated and experienced working with the public, backed by strong interpersonal and communication skills.
  • Exceptionally resourceful and highly motivated; can be counted on to get the job done.
  • Compassionate, professional approach to service-oriented work.
  • Creative problem solver, with initiative and follow through.
  • Readily inspire the confidence and trust of customers and co-workers.
  • Proven record of success in handling increasing levels of responsibility.
  • Advanced experience with online development and scripting languages (PHP).

cPU Badge

EDUCATION

  • Lynn Camp Middle/High School – HS Diploma, Graduate
    2001 – 2005
  • University of Phoenix – Associate of Arts in Information Technology with Programming
    2011 – 2013 (Graduated: 3.98 GPA)

EXPERIENCE

  • Customer Relations and Problem Solving
    • Over three years in Customer Service (over 2 years professionally, 1.5 as a freelancer/self-employed).
    • Ability to interpret customer inquiries to quickly identify customer needs.
    • Demonstrated ability to listen effectively to customers and staff.
    • Confident and decisive under stressful conditions.
    • Capable of handling problem customers with patience and sensitivity.
  • Computer and Technical Skills
    • Programming Language PHP
    • Relational Database Management System MySQL
    • Some JavaScript, AJAX, CSS, HTML/XHTML, and XML
    • Type 65-70 words per minute
    • Fluent in Microsoft Word and OpenOffice/LibreOffice Writer
    • Experience with Microsoft Excel and OpenOffice/LibreOffice Calc
    • Experience with the Open Source initiative and Open Source software.
    • Experience with WordPress.
    • Experience with the vBulletin forum software, including programming and administration/moderation.
    • Experience with the CodeIgniter PHP Framework (MVC).
    • Experience with Linux (CentOS, Debian, Ubuntu, kUbuntu, Debian, and openSUSE), and Windows (XP, Vista, 7); familiar with the command line.
    • Experience with the version control system, Subversion.
    • Experience with both the Apache and Lighttpd web servers.

EMPLOYMENT HISTORY

  • Site5.com, Support Specialist
    February 2012 to April 2013
  • CSC, Customer Service Representative
    October 2010 to April 2011
  • Vangent Inc, Customer Service Representative
    September 2007 to May 2009
  • Web Developer/Freelancer
    2004 to Present

REFERENCES

  • Email me.